Lake Kivu Serena Hotel - Gisenyi

$$$$||View on mapGisenyi, RwandaGisenyi Rwanda, Gisenyi, Rwanda, 00100|
8.6
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Lake Kivu Serena Hotel - Gisenyi
Gisenyi Rwanda, Gisenyi, Rwanda, 00100·View on map
$$$$
Overall Score
Great · 150 reviews
8.6Great
Location9.5
Staff9.2
Comfort9.0
Free WiFi9.0
Cleanliness8.7
Who stays here
Families36%
Couples22%
Solo19%
Business13%

Overview

Overall Score
Great · 150 reviews
8.6Great
Location9.5
Staff9.2
Comfort9.0
Free WiFi9.0
Cleanliness8.7
Who stays here
Families36%
Couples22%
Solo19%
Business13%

Beachfront resort on Lake Kivu with a private beach and expansive grounds

Grounds & Recreation

Lake Kivu Serena Hotel Gisenyi sits on its own private beach, 100 meters from the lake shore. The property includes an outdoor swimming pool with lake views, a tennis court, and a fitness centre. Guests can join bike tours, walking tours, and live music performances on-site.

Dining

The restaurant at Kivu Serena Hotel serves Rwandese cuisine using locally sourced ingredients, overseen by Chef Joyce. A kid-friendly buffet, special diet menus, and 24-hour room service are available. The bar and pool bar offer wine, champagne, and fresh fruits.

Wellness & Activities

Serena Hotel Gisenyi Rwanda has a spa & wellness centre offering massage, spa facilities, and spa/wellness packages. The outdoor pool includes a pool bar, shallow end, and a view of the lake. Live sport events, tennis equipment, and tour or class about local culture are also available.

Business & Location

Meeting and banquet facilities with conference rooms make Lake Kivu Serena Hotel suitable for corporate clients. The hotel is 3 km from Gisenyi town centre and close to Goma city and Gishwati-Mukura National Park. Airport shuttle, accessible parking, and a 24-hour front desk are offered.

Family-Friendly Features

Babysitting and child services, a playground, and family rooms are available at Lake Kivu Serena Hotel. The restaurant offers a kid-friendly buffet and kids' meals. Daily housekeeping and laundry service are also provided.

  • Location: Private beach on Lake Kivu, 3 km from Gisenyi town centre
  • Dining: Rwandese cuisine by Chef Joyce, special diet menus
  • Wellness: Spa & wellness centre with massage and packages
  • Recreation: Tennis court, bike tours, live music performances
  • Family: Babysitting service, playground, kids' menu
  • Business: Conference rooms and meeting facilities
Good to know
Check-in/Check-out
from 14:00-23:30
from 01:00-11:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs USD 26.0 per person. 
Pets
Pets are not allowed.
Building
Year renovated:2006
Number of rooms:44
Price calendar
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Rooms and availability

Superior Room
  • Room size:

    23 m²

  • Bed options:
    1 Double bed
  • Shower
  • Coffee machine
Family Room
  • Room size:

    25 m²

  • Bed options:
    2 Double beds
  • Shower
  • Coffee machine
Suite
  • Room size:

    40 m²

  • Bed options:
    1 King-size bed
  • Coffee machine
  • Bathtub

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant

Welcome drink

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Tennis court

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Bedroom

  • Electric blankets

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Essential information about Lake Kivu Serena Hotel

💵 Lowest room price 208 £
📏 Distance to centre 700 m
✈️ Distance to airport 5.8 km
🧳 Nearest airport Goma, GOM

Location

Gisenyi Rwanda, Gisenyi, Rwanda, 00100
Address
The address has been copied.
Gisenyi Rwanda, Gisenyi, Rwanda, 00100
Map view
Gisenyi Rwanda, Gisenyi, Rwanda, 00100
  • City landmarks
  • Nearby
  • Restaurants
Beach
Gisenyi Beach
230 m
Kingfisher Journeys
240 m
Gisenyi Public Beach
380 m
Congo Nile Trail
480 m
Ave de l'Indépendance
Green Hills Ecotours
480 m
Restaurant
Bistro Restaurant & Wine Garage
450 m
Restaurant
Calafia Cafe
1.1 km
Restaurant
New Tam-Tam Bikini Bar & Restaurant
16.1 km
Restaurant
Hotel Italiano Al Lago
16.3 km

Reviews of Lake Kivu Serena Hotel

8.6 /10
Great
151 reviews
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#2 of 11 hotels in Gisenyi

FAQ about Lake Kivu Serena Hotel

Which landmarks should we visit during our stay at the wonderful Lake Kivu Serena Hotel?
You can visit Rond Point Chukudu, placed at a distance of 3.2 km from the wonderful Lake Kivu Serena Hotel or Hot springs, which is 2.4 km away.
Which airport is the closest to Lake Kivu Serena Hotel?
The closest airport to Lake Kivu Serena Hotel is Goma airport (10 km) and it is reachable with a 10-minute drive.
Does Lake Kivu Serena Hotel hotel provide an airport shuttle?
Bus shuttle which will take you to Lake Kivu Serena Hotel hotel with a 10-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Does the wonderful Lake Kivu Serena Hotel hotel have a car parking on site?
Yes, the wonderful Lake Kivu Serena Hotel hotel offers a car park on site.
Can I have breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What time is check-in and check-out at this wonderful hotel?
Guests of this wonderful hotel can check in from 14:00 to 23:30 and check out from 10:00.
How much does it cost to stay at the Lake Kivu Serena Hotel?
The price for a room in the Lake Kivu Serena Hotel starts at $204.
What payment methods are available in the wonderful Lake Kivu Serena Hotel?
At the wonderful Lake Kivu Serena Hotel, guests can pay using сash, American Express, and Visa as well as other payment methods.
What are the room types offered by the Lake Kivu Serena Hotel?
King Suite, Family Room, and Standard Double Room are among the room types available at the Lake Kivu Serena Hotel.
Which amenities are included in the rooms at the hotel?
Each room at the hotel includes an adjoining terrace and a balcony as well as a trouser press and an air conditioner.
Is there a swimming pool in the hotel?
Yes, the hotel features an outdoor pool.
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Rooms and Guests2 Guests, 1 room